Fixpoint One builds small, focused Shopify apps. Most issues are solved by checking a few settings in Shopify Admin or your theme. Choose your app below for a quick setup checklist and common fixes; if something still doesn’t look right, email support and we’ll help.
Displays estimated shipping rates directly in the cart. Shoppers choose a destination (country, and province/state if required) and can enter a Postal/ZIP code for the most reliable estimate. Geo-IP auto-detection is optional and can speed up the first estimate, with manual selection/entry always available.
If rates look wrong for a specific location, include the destination (country, region, postal/ZIP) when you email support. That makes it easier to compare what Shopify is returning vs. what’s expected.
Learn more about theme app embeds in Shopify’s official guide: Extend your theme with apps.
Backend-only app that runs scheduled checks against your orders. It never touches your storefront — it reads fulfillment data, stores internal alert records, and may tag orders for your team.
support@yourstore.com, warehouse@yourstore.com), separated by commas.
customersupport@fixpointone.com and mark them as safe.
customersupport@fixpointone.com and mark it as safe.
PARTIAL_STUCK) for your team.
When you email support about FP1 – Partial Fulfillment Flag, include one or two example order numbers (and their current fulfillment status). That makes it much easier to help quickly.
Keep your existing Shopify shipping zones — and block restricted Postcode/Postal/ZIP codes inside those allowed zones. You define the rules; the app blocks checkout when a customer enters a matching Postcode/Postal/ZIP code.
SW1A 1AA).SW1A*).
SW1A* is narrower than
SW1*.
SW* blocks a much larger area.
SW1A 1AA matches
SW1A1AA,
and M4B 1B3 matches M4B1B3).
GB, IE, US, CA). If you don’t
know the code,
select “Other” and enter the country code or name.
You can optionally show a short notice on the cart page. This only controls the cart notice — checkout blocking still follows your rules.
SW1A 1AA matches
SW1A1AA.
* (example:
SW1A*).
GB for UK). If unsure, leave it Not set
(recommended).
SW1*) block everything that starts with that prefix.
If you only meant one code, switch to a full code rule.SW1A* is narrower than
SW1*).
GB for UK).If you email support about FP1 – Postcode Shipping Guard, include 2 examples: one Postcode/Postal/ZIP that should be blocked and one that should be allowed (and the country if you used the Country filter).
All Fixpoint One apps use Shopify’s billing system. You can cancel anytime from Shopify Admin. Uninstalling an app stops future renewals. Shopify doesn’t automatically prorate unused time in the current billing period. For billing questions, feel free to contact us below.
Email:
customersupport@fixpointone.com
Availability: Email support is monitored every day.
Typical response time: Within 24 hours, often faster.