Fixpoint One builds small Shopify apps for specific shipping, checkout, and order problems. Most setup issues come down to one Shopify setting, one theme toggle, or one rule that needs a quick check. Start with your app below. If it still isn’t right, email support and we’ll help.
Displays estimated shipping rates directly in the cart. Shoppers choose a destination (country, and province/state if required) and can enter a postal code or ZIP code for the most reliable estimate. Location auto-detection is optional and can speed up the first estimate, with manual selection/entry always available.
Need the product overview first? Visit the Cart Shipping Calculator app page.
If rates look wrong for a specific location, include the destination (country, region, postal/ZIP) when you email support. That makes it easier to compare what Shopify is returning vs. what’s expected.
Learn more about theme app embeds in Shopify’s official guide: Extend your theme with apps.
Admin-only app that runs scheduled checks against your orders. It never touches your storefront — it reads fulfillment data, stores internal alert records, and may tag orders for your team.
Need the product overview first? Visit the Partial Fulfillment Flag app page.
support@yourstore.com, warehouse@yourstore.com), separated by commas.
customersupport@fixpointone.com and mark them as safe.
customersupport@fixpointone.com and mark it as safe.
PARTIAL_STUCK) for your team.
When you email support about FP1 - Partial Fulfillment Flag, include one or two example order numbers (and their current fulfillment status). That makes it much easier to help quickly.
Keep your existing Shopify shipping zones — and block restricted postcode, postal code, or ZIP code areas inside those allowed zones. You define the rules; the app blocks checkout when a customer enters a matching postcode, postal code, or ZIP code.
Need the product overview first? Visit the Postcode Shipping Guard app page.
SW1A 1AA).SW1A*).
SW1A* is narrower than
SW1*.
SW* blocks a much larger area.
SW1A 1AA matches
SW1A1AA,
and M4B 1B3 matches M4B1B3).
GB, IE, US, CA). If you don’t
know the code,
select “Other” and enter the country code or name.
You can optionally show a short notice on the cart page. This only controls the cart notice — checkout blocking still follows your rules.
SW1A 1AA matches
SW1A1AA.
* (example:
SW1A*).
GB for UK). If unsure, leave it Not set
(recommended).
SW1*) block everything that starts with that prefix.
If you only meant one code, switch to a full code rule.SW1A* is narrower than
SW1*).
GB for UK).If you email support about FP1 - Postcode Shipping Guard, include 2 examples: one postcode, postal code, or ZIP code that should be blocked and one that should be allowed (and the country if you used the Country filter).
Admin-only app for checkout payment rules. Create ordered rules that target the right customers or markets and keep checkout behavior predictable.
Need the product overview first? Visit the Hide Payment Methods app page.
If you email support about FP1 - Hide Payment Methods, include the rule name, the country/cart total you’re testing, and the payment method name(s) you’re targeting.
All Fixpoint One apps use Shopify’s billing system. You can cancel anytime from Shopify Admin. Uninstalling an app stops future renewals. Shopify doesn’t automatically prorate unused time in the current billing period. Live apps also include a 30-day first-charge satisfaction guarantee: if an app is not a fit, email us within 30 days of your first paid charge and we’ll refund that first month. For billing questions, feel free to contact us below.
Email:
customersupport@fixpointone.com
Availability: Email support is monitored every day.
Typical first response: Usually under 30 minutes.
Escalations / complex issues: Typically within 1 business day.
Urgent issue format: Include your .myshopify.com domain and prefix the
subject with URGENT.
Fastest troubleshooting path: include your app name, .myshopify.com
domain, and one screenshot of what you expected vs what happened.